Policies
Find below a list of Policies in relation to Education Services:
Policy Name | Policy | Standard Operating Procedure |
---|---|---|
Training and Assessment Strategies and Practices | Policy | SOP |
Industry Relevance | Policy | SOP |
Learner Support Services | Policy | SOP |
Assessment | Policy | SOP |
Trainers and Assessors | Policy | SOP |
Individuals Working Under Supervision of a Trainer | Policy | SOP |
Transitioning of Training Products | Policy | SOP |
Quality Assurance of RTO Operations | Policy | SOP |
Issuing, Maintaining and Accepting Statements of Attainment and AQF CeCertification and Access to Records | Policy | SOP |
Unique Student Identifier (USI) | Policy | SOP |
Providing Accurate and Accessible Information and Advertising and Marketing | Policy | SOP |
Learners Informed and Protected | Policy | SOP |
Complaints and Appeals | Policy | SOP |
Governance and Administration | Policy | SOP |
Cooperating and Coomunicating with the VET Regulator | Policy | SOP |
Student Management System Downtime | Policy | SOP |
Privacy and Confidentiality | Policy | SOP |
A list of documents related to the above policies can be found below
Complaints and Appeals Flow Chart